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Netgear PMB0S12-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year View larger

Netgear PMB0S12-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year

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24/7 expert tech support for Netgear Category S2

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$26.15

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Detailed Specifications

Netgear PMB0S12-10000S

ProSUPPORT OnCall 24x7 Tech Support – 1-Year

The Netgear PMB0S12-10000S ProSUPPORT OnCall 24x7 Tech Support – 1-Year plan offers continuous expert assistance for Netgear networking products. Ideal for small to medium-sized businesses and IT professionals, this service ensures uptime with round-the-clock support across phone, chat, and email, combined with proactive firmware updates to keep systems secure and reliable.

Expanded Overview :

This ProSUPPORT subscription extends the initial 90-day standard technical support to a full year of 24/7 coverage. Customers gain uninterrupted access to Netgear’s engineers for troubleshooting, configuration assistance, and firmware upgrade guidance, ensuring that technical issues are resolved promptly and professionally.

The plan includes a dedicated ProSUPPORT subscriber hotline for high-priority service requests and guarantees escalation with less than 4-hour response time. Proactive firmware update alerts further enhance reliability by notifying IT teams about critical updates to maintain performance and minimize vulnerabilities.

Tailored for Netgear Category S2 products, this service is structured to meet the demands of organizations that can’t risk operational disruption. By offering extended availability and proactive alerts, it empowers IT teams to keep their infrastructures performing at peak efficiency.

Product Key Features

  • 24/7 professional support via phone, chat, and email
  • Priority escalation with guaranteed <4 hour response time
  • Exclusive ProSUPPORT subscriber hotline for fast service
  • Extends the standard 90-day technical support to 1 year
  • Proactive notifications for firmware updates
  • Supports Netgear Category S2 products

Reliability & Performance :

With guaranteed rapid escalation and less than 4-hour response time, the Netgear PMB0S12-10000S ProSUPPORT OnCall 24x7 plan ensures technical issues never hinder business operations for long. The dedicated hotline connects users directly to Netgear experts for faster problem resolution, while proactive firmware update alerts keep devices secure and optimized. Designed to deliver professional-grade resilience, this support plan ensures smooth, stable, and secure network performance.

Key Features :

  • 24/7 technical support available via phone, chat, or email
  • Fast escalation and response within 4 hours
  • Dedicated subscriber phone line for ProSUPPORT users
  • Extends the initial 90-day standard service to a 1-year plan
  • Firmware update alerts to keep devices secure
  • Supports Netgear Category S2 products

Specifications :

SpecificationDetails
Model Number PMB0S12-10000S
Service Type Technical Support
Service Duration 1 Year
Support Channels Phone, Chat, Email
Response Time Less than 4 hours
Firmware Alerts Yes
Category Support S2
Service Delivery Electronic
Initial Support Extends 90-day standard technical support
Target Audience Small to Medium Businesses
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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