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Netgear PMB0351-10000S ProSUPPORT OnCall 24x7 Tech Support View larger

Netgear PMB0351-10000S ProSUPPORT 24x7 Tech Support Service

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NETGEAR PMB0351-10000S: 24x7 technical support for fast network issue resolution

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$146.06

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Detailed Specifications

Netgear PMB0351-10000S

ProSUPPORT 24x7 Technical Support Service

The Netgear PMB0351-10000S ProSUPPORT is an advanced, round-the-clock technical support service designed to ensure your Netgear network devices operate at peak performance. Available 24x7, this support package provides continuous access to expert assistance, enabling rapid troubleshooting, technical guidance, and problem resolution. Ideal for businesses and critical network environments, ProSUPPORT minimizes downtime and disruptions by addressing technical challenges promptly. Enhance your support experience with NETGEAR's OnCall 24x7 Tech Support, extending beyond initial coverage with proactive updates, firmware alerts, and high-priority service. Customers benefit from a dedicated ProSUPPORT hotline with response times of less than four hours, ensuring urgent issues are escalated and resolved swiftly. Invest in continuous, reliable support and experience peace of mind with this comprehensive technical support package tailored for your Netgear products.

Overview :

The Netgear PMB0351-10000S provides a premium level of technical support for businesses that cannot afford managed downtime. This 24x7 service is a key component of a robust IT strategy, offering continuous access to expert technicians for troubleshooting, problem resolution, and product guidance. The high-priority nature of this support ensures that critical issues are addressed with a guaranteed response time of less than four hours, making it an essential tool for maintaining network performance and operational continuity.

Features :

The NETGEAR PMB0351-10000S is a comprehensive service that goes beyond basic technical assistance. It is designed to offer peace of mind by providing 24x7 access to Netgear experts, ensuring any issues with your network devices are resolved with high priority. The service includes proactive features like firmware updates and alerts, helping to keep your switches, access points, and routers protected and up-to-date. This package is ideal for businesses that require a dedicated support team to maintain a reliable and efficient network.

Product Key Features

  • 24/7 technical support via phone, email, and web portal.
  • Guaranteed response time of less than four hours for critical issues.
  • Expedited issue escalation and expert troubleshooting.
  • Includes proactive firmware updates and security alerts.

Reliability & Performance :

NETGEAR’s ProSUPPORT service is built to provide maximum reliability and performance for your network. The 24x7 availability ensures that technical support is always on hand, while the expedited response time of under four hours guarantees that even the most critical issues are addressed quickly. By providing remote troubleshooting and expert guidance, this service minimizes downtime and helps maintain peak operational efficiency for your IT infrastructure.

Key Features :

  • 24x7 technical support for Netgear products.
  • Rapid problem resolution and troubleshooting.
  • Proactive firmware alerts and updates.
  • High-priority service with less than four-hour response time.

Specifications :

FeatureSpecification
Model Number PMB0351-10000S
Service Type ProSUPPORT 24x7 Technical Support
Support Hours 24 hours a day, 7 days a week
Service Includes Troubleshooting, technical assistance, issue resolution
Response Time Less than four hours for critical issues
Access Method Phone, email, online support portal
Additional Features Regular firmware updates and proactive support
Non-Refundable Purchase of this service is non-refundable.
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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