Ubiquiti UI Care is an optional service plan for the black UniFi G3 Reader Fingerprint access reader. It provides five-year service coverage with enhanced replacement support and priority handling for eligible service requests. This digital service product is intended for the compatible UA-G3-Fingerprint-B hardware.
Key Features
- Five-year coverage: Provides a five-year service coverage period for eligible G3 Reader Fingerprint hardware, subject to Ubiquiti's terms.
- Priority RMA handling: Return merchandise authorization requests receive prioritized processing.
- Replacement before inspection: Ubiquiti lists replacement shipment before inspection as a UI Care benefit.
- Prepaid return shipping: Return shipping is included under the applicable service process.
- Model-specific service: Intended for the black G3 Reader Fingerprint, model UA-G3-Fingerprint-B.
Service Overview
UI Care is designed to simplify service and replacement handling for eligible Ubiquiti products. For the G3 Reader Fingerprint, the published benefits include five-year coverage, priority RMA processing, replacement shipment before inspection, and prepaid return shipping. All service claims are subject to Ubiquiti's applicable conditions and eligibility requirements.
Compatible Hardware
The associated G3 Reader Fingerprint is a UniFi Access reader designed for indoor and outdoor access-control installations. It supports fingerprint authentication, PIN entry, NFC cards and keyfobs, and mobile unlocking. The reader connects through Ethernet and is powered by PoE. These are features of the compatible hardware, not separate functions of the UI Care service plan.
DC Supplies Product Note
The supplied MPN, UICARE-UA-G3-FINGERPRINT-B-D, is listed by specialist resellers as UI Care for the black UA-G3-Fingerprint-B reader. Ubiquiti's official store confirms a five-year UI Care option for the G3 Reader Fingerprint. Purchase the service with the corresponding eligible hardware and confirm the exact SKU and activation requirements before ordering.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UICARE-UA-G3-FINGERPRINT-B-D |
|---|
| Product Type | UI Care service plan |
|---|
| Compatible Product | G3 Reader Fingerprint Black (UA-G3-Fingerprint-B) |
|---|
| Coverage Period | 5 years |
|---|
| Service Benefits | Priority RMA handling, replacement shipment before inspection, and prepaid return shipping, subject to applicable terms |
|---|
| Service Format | Digital service product |
|---|
| Hardware Color | Black |
|---|
| Purchase Requirements | Associated with eligible hardware; confirm ordering and activation conditions |
|---|
Frequently Asked Questions
What is Ubiquiti UI Care?
UI Care is an optional service plan that provides extended coverage and additional replacement-handling benefits for eligible Ubiquiti hardware.
How long does this service last?
The UI Care option listed for the G3 Reader Fingerprint provides five-year coverage, subject to the manufacturer's service terms.
Does the plan include priority RMA support?
Yes. Priority handling of return merchandise authorization requests is listed as a UI Care benefit.
Does UI Care include replacement before inspection?
Ubiquiti lists replacement shipment before inspection as a service benefit. The process remains subject to applicable service conditions.
Which reader is compatible with this service?
This service SKU is associated with the black G3 Reader Fingerprint, model UA-G3-Fingerprint-B. Verify the hardware model before purchasing.
Can I purchase UI Care after buying the reader?
Reseller listings indicate that UI Care should be ordered during the hardware purchase. Confirm the current ordering and activation requirements with the seller before placing an order.
