Detailed Specifications
Ubiquiti UICARE-UDM-PRO-D – UI Care 5-Year Service for UDM-Pro
Overview
Ubiquiti UICARE-UDM-PRO-D is a UI Care extended service agreement for the UniFi Dream Machine Pro (UDM-Pro). The service extends replacement protection for the qualifying device to five years and provides advance hardware replacement with next-business-day response.
Technical Information
UI Care provides a five-year replacement protection period for the supported UDM-Pro. The service includes advance hardware replacement, shipment, and a next-business-day response time. Return shipment is covered at the manufacturer's expense under the service terms.
Compatibility
This service SKU is specifically associated with the UDM-Pro. It must be matched to the qualifying UDM-Pro hardware and should not be substituted for UI Care SKUs intended for UDM-Pro Max, UDM-SE, or other UniFi devices.
Key Features
- Five-year UI Care replacement protection
- Supports Ubiquiti UDM-Pro
- Advance hardware replacement
- Next-business-day response time
- Manufacturer-covered return shipment
Applications
- Extended service coverage for UDM-Pro deployments
- Lifecycle replacement planning for UniFi network infrastructure
- Advance replacement support for business and enterprise gateway deployments
- Service continuity planning for deployed UDM-Pro hardware
DC Supplies Product Note
UICARE-UDM-PRO-D is a service product rather than physical UDM-Pro hardware. The service must be purchased with the qualifying device, so verify that the associated hardware is specifically the UDM-Pro before purchase.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UDM-PRO-D |
| Product Type | Extended Service Agreement |
| Service Name | UI Care |
| Supported Product | UDM-Pro |
| Service Period | 5 years |
| Service Included | Advance hardware replacement |
| Response Time | Next business day |
| Service Location | Shipment |
| Return Shipment | At manufacturer's expense |
| Equipment Class | Complicated network devices |
| Physical Product | No |
FAQs
What product does UICARE-UDM-PRO-D cover?
It is the UI Care service agreement for the Ubiquiti UDM-Pro.
How long is the UI Care service period?
The service provides five years of replacement protection for the qualifying UDM-Pro.
Does this SKU include a UDM-Pro?
No. UICARE-UDM-PRO-D is a service agreement and does not include the physical UDM-Pro hardware.
What replacement service is provided?
The service includes advance hardware replacement for the supported UDM-Pro.
What response time is specified?
The service specifies a next-business-day response time.
Is return shipment covered?
Yes. Service documentation specifies return shipment at the manufacturer's expense.
