Ubiquiti UICARE-USW-PRO-48-POE-D – UI Care 5-Year Service for Pro 48 PoE
Overview
Ubiquiti UICARE-USW-PRO-48-POE-D is a UI Care extended service agreement specifically associated with the UniFi Pro 48 PoE switch, model USW-Pro-48-POE. The service provides five-year coverage with advance hardware replacement and next-business-day response.
This product is a service entitlement rather than physical network hardware. Ubiquiti identifies UI Care for the Pro 48 PoE as five-year coverage with faster replacement and priority support. The service includes replacement shipment before inspection, prioritized RMA tickets, and prepaid return shipping.
Technical Information
The UI Care service provides extended replacement coverage for the qualifying USW-Pro-48-POE. Published service information identifies advance hardware replacement and next-business-day response, while Ubiquiti's product page specifies replacement shipment before inspection, end-to-end RMA prioritization, and prepaid return shipping.
The service does not change the specifications or functionality of the covered switch. The USW-Pro-48-POE itself is a 48-port Layer 3 switch with 40 PoE+ ports, 8 PoE++ ports, four 10G SFP+ uplinks, and up to 600W total PoE availability.
Compatibility
UICARE-USW-PRO-48-POE-D is specifically identified for the Ubiquiti USW-Pro-48-POE. It should not be substituted for UI Care service part numbers assigned to other UniFi switch models.
The covered USW-Pro-48-POE supports rack-mounted deployment and includes DC power backup capability. These are characteristics of the hardware and are not features added by the UI Care service.
Key Features
- Five-year UI Care coverage for USW-Pro-48-POE.
- Advance hardware replacement service.
- Next-business-day response.
- Replacement shipment before inspection.
- Prioritized RMA tickets with prepaid return shipping.
Applications
- Extended service coverage for Pro 48 PoE deployments
- Enterprise PoE switching infrastructure support planning
- Replacement protection for high-density UniFi switch installations
- Operational continuity planning for qualifying network switching hardware
DC Supplies Product Note
UICARE-USW-PRO-48-POE-D is an extended service agreement, not a physical switch or hardware accessory. Confirm that the associated USW-Pro-48-POE is the qualifying hardware before ordering this exact service part number.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-USW-PRO-48-POE-D |
| Product Type | Extended Service Agreement |
| Service Name | UI Care |
| Supported Product | USW-Pro-48-POE |
| Product Name | UniFi Pro 48 PoE |
| Coverage Period | 5 years |
| Replacement Service | Advance hardware replacement |
| Replacement Process | Replacement ships before inspection |
| Response Time | Next business day |
| RMA Support | Prioritized end to end |
| Return Shipping | Prepaid |
| Physical Product | No |
FAQs
What product does UICARE-USW-PRO-48-POE-D cover?
This UI Care service is specifically associated with the Ubiquiti UniFi Pro 48 PoE switch, model USW-Pro-48-POE.
How long does the service coverage last?
The UI Care service provides five-year coverage for the qualifying USW-Pro-48-POE.
Is UICARE-USW-PRO-48-POE-D a physical product?
No. It is an extended service agreement and does not include the USW-Pro-48-POE switch or other physical network hardware.
Does the service provide advance hardware replacement?
Yes. Advance hardware replacement is specified for this UI Care service.
What is the response time?
The service specifications identify a next-business-day response time.
Does UI Care include prepaid return shipping?
Yes. Ubiquiti identifies prepaid return shipping as one of the UI Care service benefits for the Pro 48 PoE.
