Detailed Specifications
Ubiquiti UI Care for Dream Machine Special Edition
The Ubiquiti UICARE-UDM-SE-D is a UI Care service plan for the UniFi Dream Machine Special Edition (UDM-SE). It extends replacement protection for the eligible device under Ubiquiti's UI Care membership terms.
Service Overview
Ubiquiti advertises five-year replacement protection for the UDM-SE through UI Care. Program benefits include replacement shipment before the original device is received, prioritized RMA handling, and prepaid return shipping. Coverage is subject to the applicable membership terms, eligibility conditions, and regional availability.
Key Features
- Service plan specifically listed for the UniFi Dream Machine Special Edition (UDM-SE).
- Five-year replacement protection under the applicable UI Care membership.
- Expedited replacement process for eligible claims.
- Priority handling of return merchandise authorization (RMA) requests.
- Prepaid return shipping for qualifying replacement claims.
Applications
- Extending replacement protection for a new UDM-SE deployment.
- Supporting service continuity planning for UniFi network and security infrastructure.
- Managing hardware replacement exposure for gateway, routing, and integrated network management equipment.
DC Supplies Product Note
Ubiquiti states that UI Care coverage begins on the later of the plan purchase date or the 31st day after purchase of the covered device. The plan must be associated with an eligible UDM-SE, so confirm the required order and activation conditions with your supplier before checkout.
Specifications
| Brand | Ubiquiti |
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| Part Number | UICARE-UDM-SE-D |
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| Service Family | UI Care |
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| Service Type | Extended replacement protection |
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| Covered Device | UniFi Dream Machine Special Edition (UDM-SE) |
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| Coverage Period | Five years, subject to membership terms |
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| Replacement Process | Replacement shipment before inspection, subject to eligibility |
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| Additional Benefits | Priority RMA handling and prepaid return shipping |
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| Hardware Included | No; service plan only |
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Frequently Asked Questions
Does this SKU include a UDM-SE console?
No. UICARE-UDM-SE-D is a service-plan SKU, not the physical Dream Machine Special Edition.
How long does UI Care coverage last?
Ubiquiti describes five-year replacement protection. The effective dates and eligibility are governed by the applicable membership terms.
Does UI Care provide advance replacement?
Ubiquiti describes a replacement process in which the replacement ships before the original item is received. Actual handling remains subject to the plan terms and claim eligibility.
Can I buy this plan for a UDM-SE that I already own?
Some authorized sellers require UI Care to be purchased in the same order as the covered device and state that it cannot be added to a previous order. Verify the seller's requirements before purchasing.
