Detailed Specifications
Ubiquiti UI Care for UniFi Pro Max 24 PoE
The Ubiquiti UICARE-USW-PRO-MAX-24-POE-D is a UI Care service plan for the UniFi Pro Max 24 PoE switch, model USW-Pro-Max-24-PoE. It provides extended replacement protection and additional service benefits for eligible hardware, subject to Ubiquiti's applicable terms and conditions.
Service Overview
Retailer and distributor listings describe this plan as providing replacement protection for up to five years, with priority RMA handling and prepaid return shipping. Some service listings also describe advance hardware replacement. Actual entitlement, response time, activation requirements, and regional availability are governed by the applicable Ubiquiti UI Care terms.
Key Features
- Designed for the Ubiquiti UniFi Pro Max 24 PoE switch.
- Extended replacement protection advertised for a five-year coverage period.
- Priority RMA handling for eligible service requests.
- Prepaid return shipping for qualifying replacement claims, subject to terms.
- Service eligibility and activation requirements apply.
Applications
- Extending service protection for an eligible Pro Max 24 PoE switch.
- Planning replacement support for business and enterprise network infrastructure.
- Managing hardware support requirements for PoE access points, cameras, and other powered network devices connected to the switch.
DC Supplies Product Note
Purchase this service plan with the matching USW-Pro-Max-24-PoE device. A distributor specifically states that the UI Care license must be purchased in the same order as the covered device and cannot be added to an earlier order. Confirm the ordering and activation rules with your supplier before checkout.
Specifications
| Brand | Ubiquiti |
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| Part Number | UICARE-USW-PRO-MAX-24-POE-D |
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| Service Family | UI Care |
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| Service Type | Extended replacement protection |
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| Supported Product | USW-Pro-Max-24-PoE |
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| Advertised Coverage | Five years, subject to applicable terms and eligibility |
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| Service Benefits | Priority RMA and prepaid return shipping; replacement process subject to terms |
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| Purchase Requirement | Matching device purchase required; verify same-order and activation conditions |
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Frequently Asked Questions
Which device does this plan cover?
This plan is listed for the Ubiquiti USW-Pro-Max-24-PoE switch. Do not assume it covers the non-PoE USW-Pro-Max-24 or another switch model.
How long is the coverage?
Listings describe five-year extended replacement protection. Check the plan documentation and applicable regional terms to confirm the coverage period for your order.
Does this listing include the switch?
No. This SKU identifies the UI Care service plan rather than the network switch hardware. A matching device purchase is required according to the cited retailer's conditions.
Is advance replacement guaranteed?
Some service listings describe replacement before the original unit is received. The exact process and timing depend on the applicable plan terms, eligibility, and region.
