Detailed Specifications
Ubiquiti UI Care for G5 Bullet
The Ubiquiti UICARE-UVC-G5-BULLET-D is a UI Care service plan for the UniFi Protect G5 Bullet camera. It extends replacement protection for the eligible covered camera to five years and provides an expedited replacement process through Ubiquiti's RMA service.
Service Coverage
UI Care includes replacement shipment before the returned device is received, prioritized RMA ticket handling, and prepaid return shipping for eligible covered products. Replacement requests are handled under the applicable membership terms and eligibility requirements.
Key Features
- Five-year replacement protection for an eligible G5 Bullet camera.
- Advance replacement before the original device is received.
- Prioritized RMA ticket handling.
- Prepaid return shipping for the covered camera.
- Coverage governed by Ubiquiti's UI Care membership terms.
Applications
Suitable for eligible UniFi Protect G5 Bullet deployments in business premises, building perimeters, entrances, and other indoor or outdoor surveillance installations where additional replacement protection is required.
DC Supplies Product Note
This SKU is a service plan, not a surveillance camera. Confirm that the G5 Bullet camera qualifies for UI Care and that the plan is purchased and activated according to Ubiquiti's requirements. Retain the purchase confirmation and device details for any future replacement request.
Specifications
| Brand | Ubiquiti |
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| Manufacturer part number | UICARE-UVC-G5-BULLET-D |
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| Service name | UI Care |
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| Product type | Service plan |
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| Coverage duration | 5 years |
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| Supported product | UVC-G5-Bullet |
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| Service coverage | Extended replacement protection |
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| Replacement process | Advance replacement, subject to service terms |
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| RMA handling | Prioritized |
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| Return shipping | Prepaid for eligible covered devices |
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Frequently Asked Questions
Does this SKU include the G5 Bullet camera?
No. This SKU is for UI Care service coverage. The camera is a separate hardware product unless explicitly included in the seller's offer.
How long does the service coverage last?
UI Care extends replacement protection to five years for the eligible covered camera.
Does UI Care include advance replacement?
Yes. Ubiquiti describes a process in which a replacement is shipped before the returned camera is received, with prioritized RMA handling and prepaid return shipping.
Can I purchase UI Care for a camera I already own?
Eligibility and purchase conditions apply. Confirm the camera's eligibility and the service plan's availability with the seller before ordering.
