Detailed Specifications
Ubiquiti UI Care for Cloud Key+ SSD
The Ubiquiti UICARE-UCK-G2-SSD-D is a five-year UI Care replacement service plan for the UCK-G2-SSD, also known as the Cloud Key+. It extends replacement protection for the eligible covered device and provides an expedited replacement process through Ubiquiti's RMA service.
Service Coverage
UI Care provides five-year replacement protection for eligible devices. The service includes replacement shipment before the original unit is received, prioritized RMA ticket handling, and prepaid return shipping. Replacement requests are subject to the applicable membership terms and eligibility requirements.
Key Features
- Five-year replacement protection for the eligible UCK-G2-SSD.
- Advance replacement before the original device is received.
- Prioritized RMA ticket handling.
- Prepaid return shipping for the covered device.
- Service coverage governed by Ubiquiti's UI Care terms.
Applications
Suitable for eligible UniFi Cloud Key+ deployments in business networks and UniFi management environments where additional hardware replacement protection is required.
DC Supplies Product Note
This SKU is a service plan, not a Cloud Key+ console or an SSD. Verify that the specific UCK-G2-SSD is eligible for UI Care and that the service plan is properly activated and associated with the covered device. Retain the purchase confirmation and device details for future RMA requests.
Specifications
| Brand | Ubiquiti |
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| Manufacturer part number | UICARE-UCK-G2-SSD-D |
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| Service name | UI Care |
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| Service type | Extended replacement protection |
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| Coverage period | 5 years |
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| Supported device | UCK-G2-SSD (Cloud Key+ SSD) |
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| Replacement process | Advance replacement, subject to service terms |
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| RMA handling | Prioritized |
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| Return shipping | Prepaid for eligible covered devices |
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| Product category | Service plan |
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Frequently Asked Questions
Does this service plan include the Cloud Key+ SSD?
No. The service plan covers an eligible UCK-G2-SSD device; the hardware is a separate product unless explicitly included in the seller's offer.
How long does UI Care coverage last?
The plan provides a five-year coverage period under the applicable UI Care terms.
Does UI Care include advance replacement?
Yes. Ubiquiti describes a process in which the replacement is shipped before the original device is received, with priority RMA handling and prepaid return shipping.
Can I add this plan to any Cloud Key+ SSD?
Eligibility and activation requirements apply. Confirm the device's purchase history, regional eligibility, and plan availability with the seller before ordering.
