Detailed Specifications
Ubiquiti UI Care for UDB-Pro-US
The Ubiquiti UICARE-UDB-PRO-US-D is a UI Care service plan for the UDB-Pro-US. It provides five-year replacement protection for the eligible covered device, helping organizations maintain equipment availability through Ubiquiti's replacement process.
Service Coverage
UI Care is a product replacement program rather than a physical hardware product or a general technical support subscription. Ubiquiti's published program includes priority RMA handling, replacement shipment before the original device is returned, and prepaid return shipping for eligible covered products. Replacement devices may be new or refurbished at Ubiquiti's discretion, in accordance with the membership terms.
Key Features
- Five-year UI Care replacement protection.
- Designed for the Ubiquiti UDB-Pro-US.
- Priority RMA replacement process.
- Replacement can be shipped before the original device is returned.
- Prepaid return shipping for the covered device, subject to program terms.
Applications
Suitable for eligible UDB-Pro-US deployments where additional replacement protection is required for business networking and wireless connectivity installations.
DC Supplies Product Note
This SKU represents service coverage, not the UDB-Pro-US hardware itself. UI Care eligibility is tied to the corresponding covered product and purchase conditions. Confirm that the device and service plan are eligible in the intended sales region and retain the purchase documentation for any replacement request.
Specifications
| Brand | Ubiquiti |
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| Manufacturer part number | UICARE-UDB-PRO-US-D |
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| Service name | UI Care |
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| Service category | Product replacement protection |
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| Service duration | 5 years |
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| Supported product | UDB-Pro-US |
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| RMA service | Priority handling, subject to UI Care terms |
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| Return shipping | Prepaid for eligible covered products, subject to terms |
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| Product type | Service plan |
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Frequently Asked Questions
Does this SKU include the UDB-Pro-US device?
No. This listing is for UI Care service coverage. The covered hardware is a separate product unless the seller explicitly states otherwise.
How long is the coverage period?
Distributor specifications list a five-year service duration.
How does replacement work?
Eligible members submit a replacement request through Ubiquiti's RMA process. UI Care provides a replacement process that does not require the original device to be returned before the replacement is shipped. All requests remain subject to the membership terms.
Can UI Care be added to a device already purchased?
Eligibility depends on the applicable purchase conditions. Ubiquiti's membership terms require the plan to be purchased substantially simultaneously with the covered product. Confirm eligibility before ordering.
