Overview
Ubiquiti UICARE-UA-RETROFIT-READER-B-D is a UI Care service specifically associated with the Ubiquiti UA-Retrofit-Reader-B. The covered product is the black version of Ubiquiti's Retrofit Reader, an indoor/outdoor OSDP access reader designed for use with the UniFi Retrofit Hub. This MPN represents the service agreement rather than the physical reader.
Service Coverage
The UI Care service provides five-year coverage for the supported UA-Retrofit-Reader-B. Ubiquiti describes UI Care as providing faster replacement and priority support, including replacement shipment before inspection, prioritized RMA handling, and prepaid return shipping.
Supported Product
UICARE-UA-RETROFIT-READER-B-D is specifically associated with the black Ubiquiti UA-Retrofit-Reader-B. The supported Retrofit Reader provides NFC Card and Touch Pass support and is compatible with the UniFi Retrofit Hub using existing cabling.
Key Features
- Five-year UI Care coverage for UA-Retrofit-Reader-B
- Replacement service for the supported Retrofit Reader
- Replacement ships before inspection
- RMA tickets receive priority handling
- Prepaid return shipping is included
DC Supplies Product Note
This MPN is a service product and should not be confused with the UA-Retrofit-Reader-B hardware. The exact supported model is the black UA-Retrofit-Reader-B. Ubiquiti identifies the reader as an indoor/outdoor OSDP device designed to work with the UniFi Retrofit Hub and existing cabling.
Specifications
| Specification | Details |
|---|
| Brand | Ubiquiti |
| Part Number / MPN | UICARE-UA-RETROFIT-READER-B-D |
| Product Type | UI Care Service |
| Service Type | Exchange / Replacement |
| Service Duration | 5 Years |
| Service Response | Next Business Day - Replacement |
| Service Location | Carry-in |
| Supported Product | UA-Retrofit-Reader-B |
| Supported Product Name | Retrofit Reader |
| Supported Product Color | Black |
| Replacement Shipment | Ships before inspection |
| RMA Handling | Priority handling |
| Return Shipping | Prepaid |
FAQs
What product does UICARE-UA-RETROFIT-READER-B-D cover?
This service is specifically associated with the Ubiquiti UA-Retrofit-Reader-B black Retrofit Reader.
Is this MPN the physical Retrofit Reader?
No. UICARE-UA-RETROFIT-READER-B-D is the UI Care service agreement. The physical device is the UA-Retrofit-Reader-B.
How long is the UI Care coverage?
The service provides five-year coverage for the supported UA-Retrofit-Reader-B.
What replacement benefits are included?
Ubiquiti specifies replacement shipment before inspection, priority handling of RMA tickets, and prepaid return shipping as UI Care benefits.
What is the UA-Retrofit-Reader-B used with?
The supported Retrofit Reader is compatible with the UniFi Retrofit Hub and uses existing cabling for the retrofit deployment.
Does the covered reader support NFC and Touch Pass?
Yes. Ubiquiti identifies the UA-Retrofit-Reader-B as an indoor/outdoor OSDP reader with NFC Card and Touch Pass support.
