Overview
The Ubiquiti UI-PROSUPPORT-3Y-BH-US-D is a UniFi Professional Site Support service with a 3-year term and business-hours support availability. It is a digital service intended to provide professional technical assistance for a supported UniFi site.
Professional Site Support
This service provides access to UniFi professional technical support during designated business hours. It is intended for customers who require ongoing assistance for a supported UniFi deployment without selecting the separate 24x7 support option.
Service Term and Availability
The service term is 3 years. The BH designation identifies the business-hours support option, while the US designation identifies the US service variant.
Service Format
UI-PROSUPPORT-3Y-BH-US-D is a digital service rather than physical networking hardware. The service is associated with the supported UniFi site covered by the subscription.
Key Features
- 3-year UniFi Professional Site Support term
- Business-hours technical support
- Designed for supported UniFi site deployments
- Digital service with no physical hardware
- US service designation
Applications
This service is intended for UniFi installations where professional technical support is required during business hours throughout a three-year service period.
DC Supplies Product Note
This MPN represents a support service rather than a physical networking or power product. It does not add ports, power, connectivity, or other hardware functionality to a UniFi deployment.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UI-PROSUPPORT-3Y-BH-US-D |
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| Product Type | Service |
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| Service Name | UniFi Professional Site Support |
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| Service Duration | 3 Years |
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| Support Availability | Business Hours |
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| Service Scope | Supported UniFi Site |
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| Service Format | Digital Service |
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| Region | US |
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FAQs
What is UI-PROSUPPORT-3Y-BH-US-D?
It is a 3-year UniFi Professional Site Support service with technical support available during business hours.
How long is the support service valid?
The service term is 3 years.
What does BH mean in this service MPN?
BH identifies the business-hours support option.
Is this a physical product?
No. UI-PROSUPPORT-3Y-BH-US-D is a digital support service rather than physical hardware.
Is this the same as the 24x7 Professional Site Support service?
No. This MPN specifies business-hours support, while Ubiquiti offers a separate Professional Site Support option with 24x7 availability.
