Overview
The Ubiquiti UI-PROSUPPORT-1Y-BH-US-D is a UniFi Professional Site Support service with a 1-year term and business-hours support availability. It is a digital service intended to provide professional technical assistance for a supported UniFi site.
Professional Site Support
This service provides access to UniFi professional support during designated business hours. It is designed for customers who require technical assistance for their supported UniFi deployment without selecting a 24x7 support plan.
Service Term and Availability
The service term is 1 year. The BH designation identifies the business-hours support option, distinguishing it from Ubiquiti's separate 24x7 Professional Site Support service.
Service Format
UI-PROSUPPORT-1Y-BH-US-D is a digital service rather than physical networking hardware. The service applies to the supported UniFi site associated with the subscription.
Key Features
- 1-year UniFi Professional Site Support term
- Business-hours technical support
- Designed for supported UniFi site deployments
- Digital service with no physical hardware
- US service designation
Applications
This service is intended for UniFi installations where professional technical support is required during business hours throughout a one-year service period.
DC Supplies Product Note
This MPN represents a support service rather than a physical networking or power product. It does not add ports, power, connectivity, or other hardware functionality to a UniFi deployment.
Specifications
| Brand | Ubiquiti |
|---|
| Part Number / MPN | UI-PROSUPPORT-1Y-BH-US-D |
|---|
| Product Type | Service |
|---|
| Service Name | UniFi Professional Site Support |
|---|
| Service Duration | 1 Year |
|---|
| Support Availability | Business Hours |
|---|
| Service Scope | Supported UniFi Site |
|---|
| Service Format | Digital Service |
|---|
| Region | US |
|---|
FAQs
What is UI-PROSUPPORT-1Y-BH-US-D?
It is a 1-year UniFi Professional Site Support service with technical support available during business hours.
How long is the support service valid?
The service term is 1 year.
What does BH mean in this service MPN?
BH identifies the business-hours support option.
Is this a physical product?
No. UI-PROSUPPORT-1Y-BH-US-D is a digital support service rather than physical hardware.
Is this the same as the 24x7 Professional Site Support service?
No. This MPN specifies business-hours support, while Ubiquiti offers a separate Professional Site Support option with 24x7 availability.
