Overview
The Ubiquiti UI-PROSUPPORT-3Y-24X7-US-D is a UniFi Professional Site Support service providing technical phone support on a 24x7 basis for 3 years. It is a service product rather than physical networking hardware.
Professional Technical Support
This service provides phone-based technical support with continuous 24x7 availability during the 3-year service term. The supported product is the Ubiquiti UniFi Professional Site.
Service Coverage
The service is intended for customers requiring ongoing technical assistance for a supported UniFi Professional site. It provides a dedicated support service rather than adding network, power, or monitoring functionality to the UniFi equipment itself.
Service Term
The subscription term is 3 years, with support availability specified as 24 hours per day, 7 days per week.
Key Features
- 3-year professional support service
- 24x7 support availability
- Technical phone support
- Designed for a supported Ubiquiti UniFi Professional site
- Digital service rather than physical hardware
Applications
UI-PROSUPPORT-3Y-24X7-US-D is intended for UniFi Professional deployments where continuous access to technical phone support is required throughout a 3-year service period.
DC Supplies Product Note
This MPN is a technical support service and does not represent a physical device, power supply, network accessory, or replacement component. The service should therefore be evaluated according to its support term, availability, and supported UniFi site.
Specifications
| Brand | Ubiquiti |
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| Part Number / MPN | UI-PROSUPPORT-3Y-24X7-US-D |
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| Product Type | Service |
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| Service Name | UniFi Professional Site Support |
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| Service Type | Technical |
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| Service Duration | 3 Years |
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| Support Availability | 24x7 |
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| Provided Support | Phone Support |
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| Product Supported | Ubiquiti UniFi Professional Site |
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| Service Format | Digital Service |
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| Region | US |
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FAQs
What is UI-PROSUPPORT-3Y-24X7-US-D?
It is a 3-year Ubiquiti UniFi Professional Site Support service providing 24x7 technical phone support.
How long is the support service valid?
The service duration is 3 years.
Is phone support included?
Yes. The specified support method is phone support.
Is support available 24 hours a day?
Yes. The service description specifies 24x7 support availability.
Is this a physical product?
No. UI-PROSUPPORT-3Y-24X7-US-D is a technical support service rather than physical networking hardware.
