Detailed Specifications
NETGEAR SPR-GSM4352-36 Sprint Support Service Package
Overview
NETGEAR SPR-GSM4352-36 is a 3-year Sprint Support service agreement for the GSM4352 managed switch. Distributor records identify the exact SKU as NETGEAR Sprint Support with a three-year contract term.
The service provides 24/5 technical support with phone and web support and an 8-hour response time, together with advance hardware replacement. NETGEAR confirms Sprint Support for the GSM4352 with 24/5 technical support and Advance RMA Replacement.
The covered GSM4352 is the M4350-48G4XF, a fully managed switch with 48 × 1G PoE+ ports and 4 × SFP+ ports. The service SKU itself is not networking hardware and does not add ports, switching capacity, or PoE power.
SPR-GSM4352-36 is appropriate for enterprise, professional AV, data-center, and other managed network deployments requiring extended support coverage. It should not be purchased as a replacement for the physical GSM4352 switch.
Key Features
- Three-year Sprint Support coverage for NETGEAR GSM4352
- 24/5 technical support through phone and web channels
- Advance hardware replacement supports service continuity
- Eight-hour response time for technical support requests
- Designed for managed M4350 GSM4352 deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | SPR-GSM4352-36 |
| Product Type | Sprint Support Service |
| Support Term | 3 years |
| Supported Product | NETGEAR GSM4352 |
| Support Program | Sprint Support |
| Technical Support | 24/5 |
| Support Channels | Phone and web |
| Response Time | 8 hours |
| Hardware Replacement | Advance hardware replacement |
| Service Delivery | Shipment |
| Covered Device Class | Complicated network devices |
| Covered Switch | M4350-48G4XF / GSM4352 |
| Covered Ethernet Ports | 48 × 1G PoE+ |
| Covered Uplinks | 4 × SFP+ |
