Detailed Specifications
NETGEAR SPR-MS324TXUP-36 Sprint Support Service Agreement
Overview
NETGEAR SPR-MS324TXUP-36 is a 3-year Sprint Support service agreement for the MS324TXUP Ultra60 PoE++ Smart Switch. Distributor records identify this exact SKU as a three-year Sprint Support recurring service with advance hardware replacement.
NETGEAR defines Sprint Support for the MS324TXUP as 24/5 technical support by phone and online with Advance RMA Replacement. The MS324TXUP itself is a 24-port 1G/2.5G switch with four 10G SFP+ uplinks and a 720W PoE budget.
The service is intended for business, branch, edge, and professional network deployments where continued support coverage is required. SPR-MS324TXUP-36 is a support service SKU, not a physical switch, and does not add switching capacity, ports, or PoE capability.
Key Features
- Three-year Sprint Support coverage for MS324TXUP deployments
- 24/5 technical support through phone and online channels
- Advance RMA replacement helps maintain hardware availability
- Supports NETGEAR MS324TXUP Ultra60 PoE++ switch deployments
- Provides extended service coverage for network infrastructure
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | SPR-MS324TXUP-36 |
| Product Type | Sprint Support Service |
| Support Term | 3 years |
| Supported Product | NETGEAR MS324TXUP |
| Support Program | Sprint Support |
| Technical Support | 24/5 |
| Support Channels | Phone and online |
| Phone Response Time | 8 hours |
| Hardware Replacement | Advance hardware replacement |
| RMA Type | Advance RMA Replacement |
| Service Delivery | Shipment |
| Service Classification | Support upgrade |
| Covered Device Class | Complicated network devices |
