Detailed Specifications
NETGEAR SPR-CSM4316-60 Sprint Support Enterprise Protection
Overview
NETGEAR SPR-CSM4316-60 is a 5-year Sprint Support service for the NETGEAR M4350-16C (CSM4316) fully managed switch. It provides extended support coverage for deployments using this 16-port 100GbE platform.
Sprint Support includes technical assistance and hardware replacement coverage. NETGEAR identifies Sprint Support for the CSM4316 as providing 24/5 technical support by phone and online with Advance RMA Replacement.
The covered CSM4316 provides 16 × 100G QSFP28 ports and is designed for high-bandwidth managed network and Pro AV deployments. The service SKU itself is not hardware and does not add ports, bandwidth, power capacity, or switching functionality.
SPR-CSM4316-60 is appropriate where a CSM4316 deployment requires a five-year support contract. It should not be used as a replacement for the physical M4350-16C switch or purchased as a standalone networking device.
Key Features
- Five-year Sprint Support coverage for the CSM4316
- Provides 24/5 technical support by phone and online
- Includes Advance RMA hardware replacement coverage
- Supports deployed M4350-16C network infrastructure
- Designed for professional network and Pro AV environments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | SPR-CSM4316-60 |
| Product Type | Sprint Support Service |
| Support Term | 5 years |
| Supported Product | NETGEAR M4350-16C (CSM4316) |
| Support Program | Sprint Support |
| Technical Support | 24/5 |
| Support Channels | Phone and online |
| Hardware Replacement | Advance RMA Replacement |
| Service Delivery | Shipment / hardware replacement |
| Supported Device Class | Complicated network devices |
| Covered Switch Ports | 16 × 100G QSFP28 |
| Covered Switch Form Factor | Rackmount |
| Covered Switch Primary Speed | 100 Gigabit |
