NETGEAR DRV-XS724EM-12 1-Year Overdrive Support Service Contract

Overview

NETGEAR DRV-XS724EM-12 is a 1-year Overdrive Support service for the XS724EM 10G/Multi-Gigabit switch. It is intended for organizations that require extended technical assistance and hardware replacement coverage beyond the standard product warranty. Authorized distributor listings identify DRV-XS724EM-12 specifically as a 1-year NETGEAR Overdrive Support service for XS724EM.

The service provides 24/7 technical support with a 2-hour Priority 1 SLA and Next Business Day RMA replacement. NETGEAR lists Overdrive Support as available in one-, three-, and five-year coverage terms.

Deployment is appropriate for business networks, data-center edge environments, and infrastructure using the XS724EM where defined support response and replacement coverage are operational requirements.

This SKU is a support service, not a network switch or physical hardware component. It should not be selected when only the XS724EM hardware is required without additional support coverage.

Key Features

• Provides one year of NETGEAR Overdrive Support coverage
• Includes 24/7 technical support for operational incidents
• Provides a 2-hour SLA for Priority 1 support cases
• Includes Next Business Day RMA replacement service
• Designed specifically for NETGEAR XS724EM switch support

Specifications