Detailed Specifications
NETGEAR DRV-GS728TX-12 1-Year Overdrive Support Service Contract
Overview
NETGEAR DRV-GS728TX-12 is a 1-year Overdrive Support service for the GS728TX smart switch. Distributor listings identify the SKU as a recurring one-year Overdrive Support agreement for the GS728TX/S3300-28X.
The service provides extended technical support and replacement coverage for deployed GS728TX infrastructure. NETGEAR documentation identifies Overdrive Support as including 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement.
The supported GS728TX provides 24 × 10/100/1000BASE-T RJ45 ports and four 1000/10G SFP+ ports. It is intended for business and rack-based network deployments requiring Gigabit access connectivity with 10G uplink capability.
DRV-GS728TX-12 is a service SKU, not physical switch hardware. It should not be purchased as a replacement switch or used for a different NETGEAR model.
Key Features
- Provides one year of Overdrive Support coverage
- Includes 24/7 technical support for GS728TX deployments
- Provides a documented two-hour support SLA
- Includes Next Business Day RMA replacement service
- Supports operational continuity for GS728TX infrastructure
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS728TX-12 |
| Product Type | Overdrive Support Service |
| Service Term | 1 year |
| Supported Product | GS728TX |
| Supported Product Family | S3300-28X |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| RMA Replacement | Next Business Day |
| Service Delivery | Replacement |
| Supported Copper Ports | 24 × 10/100/1000BASE-T |
| Supported SFP+ Ports | 4 × 1000/10G |
| Service Application | GS728TX network infrastructure |
