Detailed Specifications
NETGEAR DRV-XS724EM-36 3-Year Overdrive Support Service Contract
Overview
NETGEAR DRV-XS724EM-36 is a 3-year Overdrive Support service for the XS724EM 10-Gigabit/Multi-Gigabit Easy Smart Managed Switch. NETGEAR's current documentation lists DRV-XS724EM-36 as a three-year Drive/Overdrive support service SKU.
Overdrive Support provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement, making it intended for operational support of deployed XS724EM infrastructure.
The supported XS724EM provides 24 multi-gigabit RJ45 ports and four SFP+ ports, with speeds up to 10G. It is suitable for business networks, server connectivity, storage traffic, and other high-bandwidth rack deployments.
This SKU is a support service rather than network hardware. It should not be purchased as a physical switch replacement or used where support coverage for a different NETGEAR model is required.
Key Features
- Provides three years of Overdrive Support coverage
- Includes 24/7 technical support for deployed XS724EM
- Provides a documented two-hour support SLA
- Includes Next Business Day RMA replacement service
- Supports operational continuity for XS724EM deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS724EM-36 |
| Product Type | Overdrive Support Service |
| Service Term | 3 years |
| Supported Product | XS724EM |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| RMA Replacement | Next Business Day |
| Supported Switch Type | 10-Gigabit/Multi-Gigabit Easy Smart Managed Switch |
| Supported RJ45 Ports | 24 |
| Supported SFP+ Ports | 4 |
| Maximum Supported Speed | 10G |
| Switching Bandwidth | 560 Gbps |
