Detailed Specifications
NETGEAR DRV-GS728TX-36 3-Year Overdrive Support Registration License
Overview
NETGEAR DRV-GS728TX-36 is a three-year Overdrive Support service for the GS728TX smart switch. An authorized distributor identifies the SKU as a 3-year extended service agreement with next-business-day replacement.
NETGEAR defines Overdrive Support as 24/7 technical support by phone and online, with a 2-hour SLA and Next Business Day RMA replacement. Support is available in one-, three-, or five-year contracts.
The supported GS728TX platform provides 24 Gigabit Ethernet ports and four 10G SFP+ ports. It is designed for business networks requiring Gigabit access with higher-speed fiber uplinks and optional centralized NETGEAR Insight management.
This SKU is a support service rather than network hardware. It is intended for eligible GS728TX deployments where extended technical assistance and replacement coverage are required.
Key Features
- Provides three years of extended Overdrive Support
- Includes 24/7 technical support for GS728TX
- Provides a two-hour technical support SLA
- Includes Next Business Day RMA replacement
- Supports eligible GS728TX smart switch deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS728TX-36 |
| Product Type | 3-Year Overdrive Support |
| Supported Product | NETGEAR GS728TX |
| Service Term | 3 years |
| Service Type | Overdrive Support |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Support SLA | 2 hours |
| Replacement Service | Next Business Day RMA |
| Supported Switch Ports | 24 x Gigabit Ethernet |
| Supported Uplink Ports | 4 x 10G SFP+ |
| Management | NETGEAR Insight compatible |
| Service Delivery | Extended service agreement |
