Detailed Specifications
NETGEAR DRV-XS512EM-60 5-Year Overdrive Support Service Contract
Overview
NETGEAR DRV-XS512EM-60 is a five-year Overdrive Support service for the XS512EM 10G/Multi-Gigabit Easy Smart Managed Switch. NETGEAR's current XS512EMv2 documentation explicitly lists DRV-XS512EM-60 as the five-year Drive service pack.
Overdrive Support provides 24/7 technical support by phone and online, a 2-hour SLA, and Next Business Day RMA replacement. It is intended for network deployments where extended operational support is required.
The supported XS512EM platform provides 10 x 100M/1G/2.5G/5G/10G RJ-45 ports plus 2 SFP+ ports. The switch supports desktop or rackmount deployment and provides 240 Gbps bandwidth.
This SKU is a support service, not a physical switch. It should be purchased for an eligible XS512EM deployment when extended support and replacement coverage are required.
Key Features
- Provides five years of extended Overdrive Support coverage
- Includes 24/7 technical support by phone and online
- Provides a two-hour technical support SLA
- Includes Next Business Day RMA replacement service
- Designed specifically for eligible NETGEAR XS512EM switches
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS512EM-60 |
| Product Type | 5-Year Overdrive Support |
| Supported Product | NETGEAR XS512EM |
| Service Term | 5 years |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Support SLA | 2 hours |
| Replacement Service | Next Business Day RMA |
| Supported Switch | XS512EM 10G/Multi-Gigabit Easy Smart Managed Switch |
| Supported Copper Ports | 10 x 100M/1G/2.5G/5G/10G RJ-45 |
| Supported SFP+ Ports | 2 |
| Supported Bandwidth | 240 Gbps |
