Detailed Specifications
NETGEAR DRV-VSM4320C-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-VSM4320C-60 is a 5-year Overdrive Support service contract for the VSM4320C, corresponding to the M4350-16V4C platform. NETGEAR's M4350 documentation lists DRV-VSM4320C-60 as the 5-year Overdrive Support option.
The service provides extended technical support and hardware replacement coverage. Distributor specifications confirm 24/7 technical support, 2-hour telephone response, web support, quarterly reporting, and Next Business Day replacement.
This SKU is a service contract, not physical switch hardware. It is intended for compatible VSM4320C deployments requiring extended support and replacement coverage.
Key Features
- 5-year Overdrive Support service contract
- Supports NETGEAR VSM4320C switch deployments
- Provides 24/7 technical support coverage
- Includes 2-hour telephone support response
- Provides Next Business Day hardware replacement
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-VSM4320C-60 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-16V4C |
| Supported Model | VSM4320C |
| Service Term | 5 years |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Telephone Response | 2 hours |
| Replacement Service | Hardware replacement |
| Replacement Response | Next Business Day |
| Web Support | 24/7 |
| Quarterly Reporting | Included |
