Detailed Specifications
NETGEAR DRV-XSM4316-60 5-Year Overdrive Support and Advanced Support Agreement
Overview
NETGEAR DRV-XSM4316-60 is a 5-year Overdrive Support service for the NETGEAR M4350-8X8F, identified by NETGEAR as XSM4316. The official M4350 datasheet lists DRV-XSM4316-60 as the 5-year Overdrive Support contract for this switch.
The service provides extended support and replacement coverage for deployed M4350-8X8F systems. Distributor specifications identify the contract as a 5-year service with Next Business Day replacement and 24-hour, seven-day technical support with a 2-hour response time.
This SKU is a support contract rather than network hardware. It does not add ports, switching capacity, bandwidth, or other physical functionality. It should be purchased for a compatible XSM4316 deployment.
Key Features
- 5-year Overdrive Support for NETGEAR XSM4316
- 24/7 technical support for covered switch deployments
- 2-hour technical support response time
- Next Business Day replacement service
- Designed for M4350-8X8F XSM4316 deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4316-60 |
| Product Type | Overdrive Support Service |
| Service Duration | 5 years |
| Supported Product | M4350-8X8F (XSM4316) |
| Support Level | Overdrive Support |
| Technical Support | 24/7 |
| Support Response | 2 hours |
| Replacement | Next Business Day |
| Service Delivery | Shipment |
| Equipment Class | Complicated network devices |
| Service Type | Support upgrade |
| Physical Hardware Included | None |
