Detailed Specifications
NETGEAR DRV-GSM4352-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-GSM4352-12 is a 1-year Overdrive Support service contract for the M4350-48G4XF, identified as GSM4352. NETGEAR's official M4350 Campus IT datasheet explicitly lists DRV-GSM4352-12 as the 1-year Overdrive Support SKU.
The support service provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. NETGEAR confirms these Overdrive Support characteristics for GSM4352, with contracts available for one, three, or five years.
The supported GSM4352 is a 48 × 1G PoE+ managed switch with 4 × 10G SFP+ ports. This SKU is a service contract, not physical switch hardware.
Key Features
- 1-year Overdrive Support service contract
- Supports NETGEAR GSM4352 switch deployments
- Provides 24/7 technical support coverage
- Includes 2-hour technical support SLA
- Provides Next Business Day RMA replacement
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GSM4352-12 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-48G4XF |
| Supported Model | GSM4352 |
| Service Term | 1 year |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| PoE+ Ports | 48 × 1G |
| SFP+ Ports | 4 × 10G |
| Device Type | Managed PoE+ switch |
