Detailed Specifications
NETGEAR DRV-CSM4316-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-CSM4316-60 is a 5-year Overdrive Support service contract for the M4350-16C, identified as CSM4316. NETGEAR's M4350 documentation lists DRV-CSM4316-60 as the 5-year Overdrive Support option for this model.
The service provides extended technical support and replacement coverage. Distributor specifications identify shipment-based replacement with Next Business Day response, telephone support with a 2-hour response, 24-hour web support, and quarterly reporting.
This SKU is a service contract, not physical switch hardware. It is intended for compatible CSM4316 deployments requiring extended support and replacement coverage.
Key Features
- 5-year Overdrive Support service contract
- Supports NETGEAR M4350-16C switch deployments
- Provides hardware replacement by shipment
- Includes Next Business Day replacement response
- Includes 2-hour telephone support response
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-CSM4316-60 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-16C |
| Supported Model | CSM4316 |
| Service Term | 5 years |
| Support Type | Overdrive Support |
| Replacement Service | Hardware replacement |
| Replacement Method | Shipment |
| Replacement Response | Next Business Day |
| Telephone Support Response | 2 hours |
| Web Support | 24 hours/day, Monday-Sunday |
| Quarterly Reporting | Included |
| Listing Date | 03-Apr-2026 |
