Detailed Specifications
NETGEAR DRV-XS512EM-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-XS512EM-36 is a 3-year Overdrive Support service contract for the XS512EM 12-port 10G/Multi-Gigabit Easy Smart managed switch. NETGEAR confirms Overdrive Support availability for the XS512EM platform with 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement, with contracts available for one, three, or five years.
The supported XS512EM provides 10 × 10G/Multi-Gigabit copper ports and 2 × dedicated SFP+ ports. It supports 1G/2.5G/5G/10G connectivity and desktop or rackmount deployment.
This SKU is a service contract, not physical switch hardware. It is intended for compatible XS512EM deployments requiring extended technical support and replacement coverage.
Key Features
- 3-year Overdrive Support service contract
- Supports NETGEAR XS512EM switch deployments
- Provides 24/7 technical support coverage
- Includes 2-hour technical support SLA
- Provides Next Business Day RMA replacement
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS512EM-36 |
| Product Type | Overdrive Support service contract |
| Supported Product | XS512EM |
| Service Term | 3 years |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Supported Device Type | 12-port 10G/Multi-Gigabit Easy Smart managed switch |
| Copper Ports | 10 × 10G/Multi-Gigabit |
| SFP+ Ports | 2 × dedicated |
| Supported Speeds | 1G/2.5G/5G/10G |
| Form Factor | Desktop/Rackmount |
