Detailed Specifications
NETGEAR DRV-GS108E-60 Overdrive Support
Overview
NETGEAR DRV-GS108E-60 is a 5-year Overdrive Support service agreement for the GS108E ProSAFE Plus Gigabit Ethernet switch. The SKU is identified by authorized-channel listings as a 5-year Overdrive Support service for GS108E.
Overdrive Support provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. NETGEAR identifies these as the core benefits of its Overdrive support option.
The underlying GS108E is an 8-port Gigabit Smart Managed Plus switch supporting 10/100/1000 Mbps Ethernet, VLAN and QoS functions, with no PoE. This service SKU adds support coverage rather than changing the switch's hardware capabilities.
This service is appropriate for GS108E deployments where extended technical support and expedited hardware replacement are required. It is not a hardware upgrade or networking component.
Key Features
- Five-year Overdrive Support coverage for GS108E
- 24/7 technical support for operational network issues
- Two-hour SLA for priority support response
- Next Business Day RMA hardware replacement service
- Supports GS108E Smart Managed Plus switch deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS108E-60 |
| Product Type | Overdrive Support - 5 Year |
| Service Duration | 5 Years |
| Support Level | Overdrive Support |
| Technical Support | 24/7 |
| SLA | 2-hour |
| Hardware Replacement | Next Business Day RMA |
| Service Type | Extended Service Agreement |
| Replacement Type | Exchange |
| Supported Product | NETGEAR GS108E |
| Supported Device Type | 8-Port Gigabit Smart Managed Plus Switch |
| Service Deployment | GS108E network deployments |
