Detailed Specifications
NETGEAR DRV-MSM4320-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-MSM4320-36 is a 3-year Overdrive Support service contract for the M4350-16M4V, identified as MSM4320. NETGEAR's M4350 documentation lists DRV-MSM4320-36 as the 3-year Overdrive Support option for this model.
NETGEAR specifies Overdrive Support with 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement.
This SKU is a service contract rather than physical switch hardware. It is intended for MSM4320 deployments requiring extended support and replacement coverage.
Key Features
- 3-year Overdrive Support contract for MSM4320
- Provides 24/7 technical support coverage
- Includes a 2-hour support SLA
- Provides Next Business Day RMA replacement
- Supports M4350-16M4V managed switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-MSM4320-36 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-16M4V |
| Supported Model | MSM4320 |
| Service Term | 3 years |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Method | Shipment |
