Detailed Specifications
NETGEAR DRV-MSM4310-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-MSM4310-12 is a 1-year Overdrive Support service contract for the M4350-8M2V, identified by NETGEAR as model MSM4310. NETGEAR's M4350 documentation lists DRV-MSM4310-12 as the 1-year Overdrive Support contract for this switch.
The service is intended for deployed MSM4310 systems requiring extended technical support and hardware replacement coverage. Distributor specifications identify a 1-year contract, shipment-based replacement, and Next Business Day response.
This SKU is a support service contract rather than physical networking hardware. It is applicable when extending service coverage for a compatible MSM4310 deployment.
Key Features
- 1-year Overdrive Support service contract
- Supports NETGEAR M4350-8M2V deployments
- Includes hardware replacement by shipment
- Provides Next Business Day replacement response
- Includes 24/7 technical support with 2-hour response
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-MSM4310-12 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-8M2V |
| Supported Model | MSM4310 |
| Service Term | 1 year |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Technical Support Response | 2 hours |
| Replacement Service | Hardware replacement |
| Replacement Method | Shipment |
| Replacement Response | Next Business Day |
| Equipment Class | Complicated network devices |
| Contract Type | Recurring support |
