Detailed Specifications
NETGEAR DRV-MSM4310-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-MSM4310-36 is a 3-year Overdrive Support service contract for the M4350-8M2V (MSM4310) managed switch. NETGEAR's M4350 documentation lists this exact SKU under the 3-year Overdrive Support option.
The service is intended for operational deployments requiring extended support coverage for the MSM4310 platform. NETGEAR identifies Overdrive Support as providing 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement.
This SKU is a service contract rather than physical networking hardware. It should be purchased for a compatible MSM4310 deployment when extended support coverage is required.
Key Features
- 3-year Overdrive Support service contract
- Supports NETGEAR M4350-8M2V (MSM4310)
- Provides 24/7 technical support coverage
- Includes a documented 2-hour support SLA
- Includes Next Business Day RMA replacement
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-MSM4310-36 |
| Product Type | Overdrive Support service contract |
| Supported Product | M4350-8M2V |
| Supported Model | MSM4310 |
| Service Term | 3 years |
| Support Type | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| RMA Replacement | Next Business Day |
| Replacement Type | Hardware replacement |
| Delivery Method | Shipment |
