Detailed Specifications
NETGEAR DRV-XS508M-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview :
NETGEAR DRV-XS508M-12 is a 1-year Overdrive Support service for the XS508M 10-Gigabit/Multi-Gigabit Ethernet unmanaged switch. NETGEAR's official XS508M documentation lists DRV-XS508M-12 as a Premium Support Service Pack for this switch.
The Overdrive service provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. It is intended for network deployments where extended technical assistance and replacement coverage are required.
This SKU is a support service rather than physical networking hardware. It does not add switching capacity, ports, network speed, or other XS508M hardware capabilities.
Key Features :
- One-year Overdrive Support coverage for XS508M
- 24/7 technical support by phone and online
- Two-hour technical support SLA for covered issues
- Next Business Day RMA replacement service
- Supports XS508M unmanaged switch deployments
Specifications :
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS508M-12 |
| Product Type | Overdrive Support service |
| Contract Term | 1 year |
| Supported Product | XS508M |
| Support Type | Premium Support Service Pack |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Technical Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Supported Device Type | 10-Gigabit/Multi-Gigabit Ethernet unmanaged switch |
