Detailed Specifications
NETGEAR DRV-XS508M-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview :
NETGEAR DRV-XS508M-60 is a 5-year Overdrive Support service for the XS508M 10-Gigabit/Multi-Gigabit Ethernet unmanaged switch. NETGEAR identifies DRV-XS508M-60 as a Premium Support Service Pack for the XS508M.
The Overdrive service provides 24/7 technical support, including phone and online support, with a 2-hour SLA and Next Business Day RMA replacement. The service is intended for business and data-center network deployments where extended operational support is required.
This SKU is a support service rather than physical networking hardware. It does not increase the XS508M's port count, switching capacity, network speed, or other hardware capabilities.
Key Features :
- Five-year Overdrive Support coverage for XS508M
- 24/7 technical support by phone and online
- Two-hour technical support SLA for covered issues
- Next Business Day RMA replacement service
- Supports XS508M unmanaged switch deployments
Specifications :
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS508M-60 |
| Product Type | Overdrive Support service |
| Contract Term | 5 years |
| Supported Product | XS508M |
| Support Type | Premium Support Service Pack |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Technical Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Supported Device Type | 10-Gigabit/Multi-Gigabit Ethernet unmanaged switch |
