Detailed Specifications
NETGEAR DRV-GS116PP-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview :
NETGEAR DRV-GS116PP-12 is a 1-year Overdrive Support service for the NETGEAR GS116PP 16-port Gigabit Ethernet PoE+ unmanaged switch. The SKU provides extended support coverage for the supported network device rather than adding hardware functionality.
NETGEAR identifies Overdrive as providing 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement for eligible products. The GS116PP is listed among NETGEAR products eligible for NBD replacement support.
This service is appropriate when a GS116PP deployment requires additional operational support and replacement coverage. It should not be treated as a switch, power supply, or hardware upgrade.
Key Features :
- One-year Overdrive Support service for NETGEAR GS116PP
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement support
- Supports deployments using the GS116PP PoE+ switch
- Service coverage does not add network hardware features
Specifications :
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS116PP-12 |
| Product Type | Overdrive Support service |
| Contract Term | 1 year |
| Supported Product | NETGEAR GS116PP |
| Service Type | Extended service agreement |
| Replacement Service | Hardware replacement |
| Replacement Response | Next Business Day |
| Technical Support | 24/7 |
| Technical Support SLA | 2 hours |
| Support Coverage | Overdrive |
| Service Delivery | Shipment |
| Supported Device Type | 16-port Gigabit PoE+ unmanaged switch |
