Detailed Specifications
NETGEAR DRV-GS524UP-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-GS524UP-60 is a 5-year Overdrive Support service agreement for the NETGEAR GS524UP. NETGEAR's official GS524UP documentation lists this exact SKU among the available Overdrive support options.
The service provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. Authorized distributor sources independently verify the exact part number, five-year contract term, replacement service, shipment fulfillment, and NBD response.
The GS524UP is a 24-port unmanaged Gigabit switch supporting PoE+ and PoE++ connectivity. These hardware capabilities belong to the covered switch and are not added by the support SKU.
Key Features
- 5-year Overdrive Support for GS524UP deployments
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement for covered hardware
- Shipment fulfillment for covered replacement equipment
- Supports GS524UP PoE+ and PoE++ switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS524UP-60 |
| Product Type | Overdrive Support |
| Service Type | Support upgrade |
| Service Term | 5 years |
| Supported Device | NETGEAR GS524UP |
| Supported Product Type | 24-port Gigabit PoE+/PoE++ Unmanaged Switch |
| Service Included | Hardware replacement |
| Replacement Fulfillment | Shipment |
| Replacement Response | Next Business Day |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Web Support | 24/7 |
| Quarterly Reporting | 5 years |
