Detailed Specifications
NETGEAR DRV-XS724TM-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-XS724TM-60 is a 5-year Overdrive Support service agreement for the NETGEAR XS724TM 24-port 10G/Multi-Gigabit Smart Switch. NETGEAR's official documentation lists this exact SKU under the XS724TM Overdrive Support options.
The service provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. Authorized distributor sources independently verify the exact part number, five-year term, replacement coverage, shipment fulfillment, telephone support, web support, and quarterly reporting.
This SKU is a service agreement rather than networking hardware. It does not add ports, switching capacity, or electrical capability. The covered XS724TM provides 24 × 10G/Multi-Gigabit ports and 4 × 10G SFP+ ports and supports desktop or rackmount deployment.
Key Features
- 5-year Overdrive Support for XS724TM deployments
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement for covered hardware
- Shipment fulfillment for covered replacement equipment
- Quarterly service reporting included for five years
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS724TM-60 |
| Product Type | Overdrive Support |
| Service Type | Support upgrade |
| Service Term | 5 years |
| Supported Device | NETGEAR XS724TM |
| Supported Product Type | 24-port 10G/Multi-Gigabit Smart Switch |
| 10G/Multi-Gigabit Ports | 24 |
| 10G SFP+ Ports | 4 |
| Service Included | Hardware replacement |
| Replacement Response | Next Business Day |
| Telephone Support | 24/7 |
| Telephone Response | 2 hours |
| Web Support | 24/7 |
| Quarterly Reporting | Included |
