Detailed Specifications
NETGEAR DRV-XSM4216F-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-XSM4216F-12 is a 1-year Overdrive Support service agreement for the XSM4216F, identified by NETGEAR as the M4250-16XF. NETGEAR's official M4250 datasheet lists DRV-XSM4216F-12 as the 1-year Overdrive Support option.
The service provides 24/7 technical support, a 2-hour SLA for P1 cases, and Next Business Day RMA replacement. Authorized distributors independently verify the exact SKU, one-year term, replacement coverage, shipment fulfillment, and NBD response.
This SKU is a service agreement rather than networking hardware. It does not add ports, switching capacity, or electrical capability.
Key Features
- 1-year Overdrive Support for XSM4216F deployments
- 24/7 technical support with 2-hour P1 SLA
- Next Business Day RMA replacement for covered hardware
- Shipment fulfillment for covered replacement equipment
- Supports NETGEAR M4250-16XF switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4216F-12 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 1 year |
| Supported Device | NETGEAR XSM4216F |
| Supported Model | M4250-16XF |
| Service Coverage | Hardware replacement |
| Replacement Method | RMA |
| Replacement Response | Next Business Day |
| Replacement Fulfillment | Shipment |
| Technical Support | 24/7 |
| Support SLA | 2 hours for P1 cases |
| Web Support | 24/7 |
| Service Model | Recurring |
