Detailed Specifications
NETGEAR DRV-XSM4216F-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-XSM4216F-36 is a 3-year Overdrive Support service agreement for the XSM4216F, the M4250-16XF managed switch. NETGEAR's current M4250 datasheet explicitly lists DRV-XSM4216F-36 as the three-year Overdrive Support option.
NETGEAR specifies Overdrive Support with 24/7 technical support, a 2-hour SLA for P1 cases, and Next Business Day RMA replacement. The support program is available in one-, three-, and five-year contracts.
The covered XSM4216F provides 16 × 1G/10G SFP+ fiber ports, with the first 12 ports supporting 1G and 10G operation. The switch has a 320 Gbps switching capacity and is designed as a 1U rackmount platform. These capabilities belong to the supported switch and are not added by the service SKU.
Key Features
- 3-year Overdrive Support for XSM4216F deployments
- 24/7 technical support with 2-hour P1 SLA
- Next Business Day RMA replacement for covered hardware
- Supports M4250-16XF managed switch deployments
- Covers 16-port 1G/10G SFP+ network platform
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4216F-36 |
| Product Type | Overdrive Support |
| Service Type | Enterprise support contract |
| Service Term | 3 years |
| Supported Device | NETGEAR XSM4216F |
| Supported Model | M4250-16XF |
| Port Count | 16 |
| Interfaces | 16 × 1G/10G SFP+ |
| Switching Capacity | 320 Gbps |
| Form Factor | 1U rackmount |
| PoE | None |
| Technical Support | 24/7 |
| Support SLA | 2 hours for P1 cases |
| Hardware Replacement | Next Business Day RMA |
