Detailed Specifications
NETGEAR DRV-GS724TPP-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-GS724TPP-60 is a 5-year Overdrive Support service agreement for the NETGEAR GS724TPP and Smart GS724TPP. An authorized distributor verifies the exact SKU, five-year term, replacement service, shipment fulfillment, and Next Business Day response.
NETGEAR specifies Overdrive Support with 24/7 technical support, phone and online support, a 2-hour SLA, and Next Business Day RMA replacement, with coverage available in one-, three-, or five-year contracts.
The supported GS724TPP is a 24-port Gigabit Ethernet PoE+ Smart Switch with 24 × 10/100/1000 RJ-45 ports, 2 × 1G SFP uplinks, and a 380W PoE budget. These capabilities belong to the covered switch and are not added by the service SKU.
Key Features
- 5-year Overdrive Support for GS724TPP deployments
- Next Business Day response for covered hardware replacement
- 2-hour SLA for telephone technical support
- 24/7 telephone and web support throughout the contract
- Replacement service with shipment fulfillment included
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS724TPP-60 |
| Product Type | Overdrive Support |
| Service Type | Support upgrade |
| Service Term | 5 years |
| Supported Device | NETGEAR GS724TPP |
| Compatible Variant | Smart GS724TPP |
| Gigabit Ethernet Ports | 24 × 10/100/1000 RJ-45 |
| SFP Uplink Ports | 2 × 1G SFP |
| PoE+ Ports | 24 |
| PoE Power Budget | 380W |
| Technical Support | 24/7 |
| Telephone SLA | 2 hours |
| Hardware Replacement | Next Business Day RMA |
| Replacement Fulfillment | Shipment |
