Detailed Specifications
NETGEAR DRV-GS724TP-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-GS724TP-36 is a 3-year Overdrive Support service agreement for the NETGEAR GS724TP Smart Switch. An authorized distributor identifies the exact part number as a 3-year recurring Overdrive Support agreement with shipment fulfillment and Next Business Day response.
NETGEAR specifies Overdrive Support with 24/7 technical support, phone and online support, a 2-hour SLA, and Next Business Day RMA replacement. Support coverage is available in one-, three-, and five-year contracts.
This SKU is a service agreement rather than networking hardware. It does not add ports, PoE capacity, switching performance, or electrical capability. It is intended for GS724TP deployments requiring three years of extended technical support and replacement coverage.
Key Features
- 3-year Overdrive Support for GS724TP deployments
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement for covered hardware
- Phone and online support included during contract term
- Shipment fulfillment for covered replacement equipment
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS724TP-36 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 3 years |
| Supported Device | NETGEAR GS724TP |
| Service Coverage | Hardware replacement |
| Replacement Method | RMA |
| Replacement Response | Next Business Day |
| Replacement Fulfillment | Shipment |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Support Channels | Phone and online |
| Service Model | Recurring |
