Detailed Specifications
NETGEAR DRV-GS748PP-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-GS748PP-36 is a 3-year Overdrive Support service agreement for the NETGEAR GS748PP unmanaged PoE++ Gigabit Ethernet switch. NETGEAR's current GS748/GS748PP datasheet lists this exact SKU as the 3-year Overdrive support option for GS748PP.
The service provides hardware replacement with shipment fulfillment and a next-business-day response. Authorized distributor specifications verify a 3-year contract term, 2-hour telephone response, 24/7 telephone and web support, and quarterly reporting.
This SKU is a support agreement rather than physical networking hardware. It does not add ports, PoE capacity, switching performance, or electrical capability. It is intended for GS748PP deployments requiring extended replacement and technical-support coverage.
Key Features
- 3-year Overdrive Support for GS748PP deployments
- Next-business-day response for covered replacement service
- 2-hour response for telephone technical support
- 24/7 telephone and web support during contract term
- Quarterly service reporting included for three years
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS748PP-36 |
| Product Type | Overdrive Support |
| Service Type | Support upgrade |
| Service Term | 3 years |
| Supported Device | NETGEAR GS748PP |
| Supported Product Type | Unmanaged PoE++ Gigabit Ethernet switch |
| Service Included | Hardware replacement |
| Replacement Fulfillment | Shipment |
| Replacement Response | Next business day |
| Telephone Support | Included |
| Telephone Response | 2 hours |
| Web Support | Included |
| Web Support Availability | 24 hours/day, Monday-Sunday |
| Quarterly Reporting | Included |
