Detailed Specifications
NETGEAR DRV-GS748-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-GS748-12 is a 1-year Overdrive Support service agreement for the NETGEAR GS748 48-port Gigabit Ethernet unmanaged switch. NETGEAR's current GS748 datasheet lists DRV-GS748-12 as the 1-year Overdrive support option for the GS748.
Overdrive Support provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. An authorized distributor independently identifies DRV-GS748-12 as a 1-year recurring Overdrive Support agreement with replacement coverage, shipment fulfillment, and NBD response.
This SKU is a service agreement rather than physical networking hardware. It does not add ports, switching capacity, or electrical capability. It is intended for GS748 deployments requiring one year of extended support and replacement coverage.
Key Features
- 1-year Overdrive Support for GS748 deployments
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement for covered hardware
- Shipment fulfillment for covered replacement equipment
- Supports NETGEAR GS748 48-port switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS748-12 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 1 year |
| Supported Device | NETGEAR GS748 |
| Supported Product Type | 48-port Gigabit Ethernet unmanaged switch |
| Service Coverage | Hardware replacement |
| Replacement Method | RMA |
| Replacement Response | Next Business Day |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Fulfillment | Shipment |
| Service Model | Recurring |
