Detailed Specifications
NETGEAR DRV-GS728TXP-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-GS728TXP-60 is a 5-year Overdrive Support service agreement for the NETGEAR GS728TXP and Smart GS728TXP. NETGEAR's official GS728TXPv3 documentation lists this exact SKU as the five-year Overdrive support option.
The service provides replacement coverage with shipment fulfillment and a next-business-day response time. Authorized distributor listings also verify 2-hour telephone support, 24/7 web support, and quarterly service reporting throughout the five-year term.
This SKU is a support service rather than physical networking hardware. It does not add ports, PoE capacity, switching performance, or electrical capability. It is intended for GS728TXP deployments requiring extended replacement and technical-support coverage.
Key Features
- 5-year Overdrive Support for GS728TXP deployments
- Next-business-day response for covered replacement service
- 2-hour response for telephone technical support
- 24/7 web support throughout the service term
- Quarterly service reporting included for five years
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS728TXP-60 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 5 years |
| Supported Device | NETGEAR GS728TXP |
| Supported Variant | Smart GS728TXP |
| Service Included | Replacement |
| Replacement Fulfillment | Shipment |
| Replacement Response | Next business day |
| Telephone Support | Included |
| Telephone Response | 2 hours |
| Web Support | Included |
| Web Support Availability | 24 hours/day, Monday-Sunday |
| Quarterly Reporting | Included |
