Detailed Specifications
NETGEAR DRV-XSM4316-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-XSM4316-36 is a 3-year Overdrive Support service agreement for the NETGEAR XSM4316, identified as the M4350-8X8F. NETGEAR's M4350 documentation lists this exact SKU under the three-year Overdrive Support options for the XSM4316.
Overdrive Support provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement for supported NETGEAR equipment. The XSM4316 is a 16-port managed switch with 8 × 10G/Multi-Gig ports and 8 × 10G SFP+ ports.
The SKU is a support agreement rather than physical networking hardware. It does not add switching ports, throughput, power capacity, or other hardware capability. It is intended for XSM4316 deployments requiring three years of extended technical support and hardware replacement coverage. Authorized distributor listings independently identify the exact SKU as a three-year Overdrive Support agreement with shipment fulfillment and next-business-day response.
Key Features
- 3-year Overdrive Support for XSM4316 deployments
- 24/7 technical support with a 2-hour SLA
- Next Business Day RMA replacement for covered hardware
- Shipment-based fulfillment for replacement equipment
- Supports NETGEAR M4350-8X8F managed switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4316-36 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 3 years |
| Supported Platform | XSM4316 |
| Supported Model | M4350-8X8F |
| Product Family | M4350 Series |
| Service Included | Hardware replacement |
| Replacement Method | RMA |
| Replacement Response | Next Business Day |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Fulfillment | Shipment |
