Detailed Specifications
NETGEAR DRV-XSM4328FV-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-XSM4328FV-60 is a 5-year Overdrive Support service agreement for the NETGEAR M4350-24F4V, identified by NETGEAR as XSM4328FV. NETGEAR lists this exact SKU as the 5-year Overdrive Support option for the platform.
The service provides hardware replacement by shipment with a next-business-day response. Authorized distributor listings independently verify the 5-year term, replacement coverage, NBD response, 2-hour telephone support, 24/7 web support, and quarterly reporting.
This SKU is a support service rather than physical networking hardware. It does not add switching capacity, ports, power, or other hardware capability. It is intended for M4350-24F4V deployments requiring extended replacement and technical-support coverage.
Key Features
- 5-year Overdrive Support for XSM4328FV deployments
- Next-business-day response for covered hardware replacement
- 2-hour response for telephone technical support
- 24/7 web technical support during the service term
- Quarterly service reporting included for five years
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4328FV-60 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 5 years |
| Supported Platform | XSM4328FV |
| Supported Model | M4350-24F4V |
| Product Family | M4350 Series |
| Service Included | Hardware replacement |
| Replacement Fulfillment | Shipment |
| Replacement Response | Next business day |
| Telephone Support | Included |
| Telephone Response | 2 hours |
| Web Support Availability | 24 hours/day, Monday-Sunday |
| Quarterly Reporting | Included |
