Detailed Specifications
NETGEAR DRV-XSM4556-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-XSM4556-36 is a 3-year Overdrive Support service agreement for the NETGEAR XSM4556, the M4500-48XF8C managed switch. NETGEAR's current M4500 documentation lists this exact SKU as the 3-year Overdrive Support option.
The service provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement for covered hardware. Authorized-distributor listings independently identify DRV-XSM4556-36 as a 3-year recurring Overdrive Support agreement with shipment fulfillment and NBD response.
This SKU is a support service rather than physical networking hardware. It does not add switching capacity, ports, power, or other hardware capability. It is intended for XSM4556 deployments requiring extended support and replacement coverage.
Key Features
- 3-year Overdrive Support for XSM4556 deployments
- 24/7 technical support through phone and online channels
- 2-hour SLA for supported technical support cases
- Next Business Day RMA replacement for covered hardware
- Supports M4500-48XF8C network switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4556-36 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 3 years |
| Supported Platform | XSM4556 |
| Supported Model | M4500-48XF8C |
| Product Family | M4500 Series |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Support SLA | 2 hours |
| Hardware Replacement | Next Business Day RMA |
| Fulfillment | Shipment |
| Service Model | Recurring |
