Detailed Specifications
NETGEAR DRV-XSM4328FV-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-XSM4328FV-36 is a 3-year Overdrive Support service agreement for the M4350-24F4V, identified by NETGEAR as XSM4328FV. NETGEAR's M4350 documentation lists this exact SKU as the 3-year Overdrive Support option for the platform.
Overdrive Support provides 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement for supported NETGEAR enterprise equipment.
This SKU is a support service rather than physical networking hardware. It does not add switching capacity, ports, power, or other hardware capabilities. It is intended for M4350-24F4V deployments requiring three years of enhanced support and replacement coverage.
Key Features
- 3-year Overdrive Support for XSM4328FV deployments
- 24/7 technical support through phone and online channels
- 2-hour SLA for supported technical support cases
- Next Business Day RMA replacement for covered hardware
- Supports NETGEAR M4350-24F4V network deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4328FV-36 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 3 years |
| Supported Platform | XSM4328FV |
| Supported Model | M4350-24F4V |
| Product Family | M4350 Series |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Support SLA | 2 hours |
| Hardware Replacement | Next Business Day RMA |
| Replacement Type | RMA replacement |
| Service Model | Recurring |
