Detailed Specifications
NETGEAR DRV-XS516TM-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-XS516TM-12 is a 1-year Overdrive Support service agreement associated with the NETGEAR XS516TM platform. Authorized-distributor listings identify the SKU as recurring 1-year Overdrive Support.
The service provides replacement coverage for complicated network devices, with shipment fulfillment and a next-business-day response time. Listed technical support includes telephone and web assistance during the one-year term.
This SKU is a support service rather than physical networking hardware. It does not add switch ports, switching capacity, PoE capability, or electrical capacity. It is intended for XS516TM deployments requiring extended replacement and support coverage.
Key Features
- 1-year Overdrive Support for XS516TM deployments
- Replacement coverage for complicated network devices
- Next-business-day response for covered replacement service
- Telephone and web technical support included
- Shipment-based fulfillment for replacement equipment
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XS516TM-12 |
| Product Type | Overdrive Support |
| Service Type | Extended service agreement |
| Service Term | 1 year |
| Coverage | Replacement |
| Response Time | Next business day |
| Fulfillment | Shipment |
| Equipment Class | Complicated network devices |
| Supported Platform | XS516TM |
| Telephone Support | Included, 1 year |
| Web Support | Included, 1 year |
| Support Response | 2 hours for telephone support |
| Service Delivery | Electronic |
