Detailed Specifications
NETGEAR DRV-WBE718-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-WBE718-12 is a 1-year Overdrive Support service for the WBE718 Insight Manageable WiFi 7 access point. NETGEAR's current WBE718 datasheet lists DRV-WBE718-12 as the 1-year Overdrive Support option.
Overdrive Support includes 24/7 technical support through phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement.
Independent distributor records confirm the exact DRV-WBE718-12 part number and 1-year recurring service term, with shipment-based replacement and Next Business Day response.
This SKU is a support service rather than physical wireless hardware. It should be procured with a compatible WBE718 deployment requiring extended technical support and replacement coverage.
Key Features
- One-year Overdrive Support for WBE718 deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Shipment-based replacement for covered WBE718 hardware
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-WBE718-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | WBE718 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Online Support | Included |
| Service Model | Recurring support |
