Detailed Specifications
NETGEAR DRV-GS116-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-GS116-36 is a 3-year Overdrive Support service for the GS116 16-port Gigabit Ethernet unmanaged switch. NETGEAR lists DRV-GS116-36 as the 3-year Overdrive support option for the GS116.
The service provides 24/7 technical support by phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. Independent distributor records confirm the exact SKU as a 3-year recurring Overdrive Support agreement with shipment-based replacement and NBD response.
This SKU is a support service rather than physical networking hardware. It should be procured with a compatible GS116 deployment requiring extended technical support and replacement coverage.
Key Features
- Three-year Overdrive Support for GS116 deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Shipment-based replacement for covered GS116 hardware
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS116-36 |
| Product Type | Overdrive Support service |
| Service Term | 3 years |
| Supported Hardware | GS116 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Online Support | Included |
| Service Model | Recurring support |
